AD
Anjali Devi
HR Manager · Lakaz Retail Ltd
← All staff
KL
Kevin Li Fook
Senior Sales Rep · Sales · since 2022
Leadership index
75
SolidAvg competency
73
Improvement (pre→post)
+5
Games played
2
this cohort
Competency profile
Problem-solving
Decision quality & reasoning under game scenarios.
74
▲+4
Composure
Holds performance as the timer and difficulty rise.
84
▲+6
Communication
Clarity, discovery questions and reply quality.
86
▲+6
Collaboration
Teamwork in multiplayer & field missions.
66
▲+4
Learning agility
Improvement curve across rounds (pre → post).
70
▲+6
Discipline
Completeness, follow-through and next-step rate.
58
▲+6
Why this leadership index
A transparent weighted composite — every contributing factor is shown, never a black-box verdict.
Communication86 × 20%
17
Problem-solving74 × 22%
16
Composure84 × 18%
15
Collaboration66 × 15%
10
Learning agility70 × 13%
9
Discipline58 × 12%
7
Game history & answers
Objection Arena2026-06-1280%
- ✓Client: « Li tro cher » (it's too expensive)
Acknowledge, clarify what 'expensive' means vs their budget, then reframe on valueBest-practice: acknowledge → clarify → respond → confirm - ✓Client: « Avoy mwa enn email » (send me an email)
Agree — but secure a dated next step before ending the callBest-practice: acknowledge → clarify → respond → confirm - ✓Client: « Mo bizin reflesi » (I need to think)
Clarify what specifically they need to weigh, and handle it nowBest-practice: acknowledge → clarify → respond → confirm - ✓Client: « Competitor X is cheaper »
Acknowledge, isolate the real concern, differentiate on outcomeBest-practice: acknowledge → clarify → respond → confirm - ✕Client: « Pa asterla » (not right now)
Accept it and leave the follow-up open-endedMissed the acknowledge → clarify → confirm structure
CRM Speed-Log Challenge2026-06-1258%
- ✕Log the call: contact, stage, next action, next-action date, notes
Missing the next-action dateA deal with no dated next step is a deal that leaks