AD
Anjali Devi
HR Manager · Lakaz Retail Ltd
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AB
Anaïs Bhugun
Marketing Executive · Marketing · since 2022
Leadership index
78
SolidAvg competency
77
Improvement (pre→post)
+7
Games played
2
this cohort
Competency profile
Problem-solving
Decision quality & reasoning under game scenarios.
78
▲+8
Composure
Holds performance as the timer and difficulty rise.
70
▲+6
Communication
Clarity, discovery questions and reply quality.
85
▲+7
Collaboration
Teamwork in multiplayer & field missions.
76
▲+6
Learning agility
Improvement curve across rounds (pre → post).
83
▲+11
Discipline
Completeness, follow-through and next-step rate.
72
▲+6
Why this leadership index
A transparent weighted composite — every contributing factor is shown, never a black-box verdict.
Problem-solving78 × 22%
17
Communication85 × 20%
17
Composure70 × 18%
13
Collaboration76 × 15%
11
Learning agility83 × 13%
11
Discipline72 × 12%
9
Game history & answers
Objection Arena2026-06-1280%
- ✓Client: « Li tro cher » (it's too expensive)
Acknowledge, clarify what 'expensive' means vs their budget, then reframe on valueBest-practice: acknowledge → clarify → respond → confirm - ✓Client: « Avoy mwa enn email » (send me an email)
Agree — but secure a dated next step before ending the callBest-practice: acknowledge → clarify → respond → confirm - ✓Client: « Mo bizin reflesi » (I need to think)
Clarify what specifically they need to weigh, and handle it nowBest-practice: acknowledge → clarify → respond → confirm - ✓Client: « Competitor X is cheaper »
Acknowledge, isolate the real concern, differentiate on outcomeBest-practice: acknowledge → clarify → respond → confirm - ✕Client: « Pa asterla » (not right now)
Accept it and leave the follow-up open-endedMissed the acknowledge → clarify → confirm structure
CRM Speed-Log Challenge2026-06-1272%
- ✓Log the call: contact, stage, next action, next-action date, notes
All five fields completed with a dated next actionMeets the minimum-data standard (≥90% completeness)